2016-2017 Annual Report

Message from the Director

Welcome to the Centre for Teaching Support & Innovation’s (CTSI) 2016-2017 Annual Report. As you read through this report, you will see how our five CTSI teams provide support for pedagogy and pedagogy-driven instructional technology for all teaching staff and teaching assistants across the University’s campuses and divisions. Importantly, we are happy to provide a wide range of services to support instructors in their courses, be they face-to-face, online, hybrid, or through Massive Open Online Courses (MOOCs).

Weekly you might see staff from our Centre working with instructors in a workshop, providing one-on-one consultations, engaging with a cross-discipline community of practice, organizing a pilot technology initiative, linking instructors for engagement in peer mentoring for teaching, supporting teaching-related inquiry and the dissemination of results (i.e., Scholarship of Teaching and Learning or SoTL), or leading a symposium or other community event. Ultimately, our goal is in helping University of Toronto instructors develop and realize their teaching aspirations. Collectively we are striving to create significant learning experiences for the almost 89,000 students we teach across three campuses of the University of Toronto.

Professional learning is not just for “new” instructors, but rather, reflects the building of instructional excellence at all stages of careers. Our CTSI staff support university instructors as they document their teaching successes, innovations, and challenges, and provide feedback as they build their teaching dossiers that are integral to annual review, tenure and promotion processes. However, the work of our Centre is not just about encouraging individual instructional expertise – it is also about how we build cultures within departments and divisions, and across the University, that support effective teaching. It is our belief that teaching in higher education is no longer a sole endeavour – it takes a team and a team mindset. That team includes registrars, educational developers, librarians, technology professionals, student support staff, teaching assistants, and a host of others who are working to maximize student engagement and success. CTSI serves as a hub where we work to create bridges across units and services, in order to strengthen partnerships and, ultimately, to serve as “boundary spanners” in support of more powerful teaching and significant learning. The work of CTSI reflects our broader institutional priorities, with an emphasis on the synergy that is possible between our teaching and research priorities, both of which are career-long undertakings, nurtured from the day that one is hired, supported by others, and carried out with others throughout one’s career.

As leader of CTSI, one of the realizations from my forty plus years in education is that my understanding of what it means to be a “Good Teacher” has evolved. In particular, my work with university faculty has taught me to think more about the verb, rather than the noun. “Good Teaching”, therefore, is about the dynamic intersections of learning – it is about connecting, questioning, collaborating, and improving to better serve our students. This is the work of CTSI and of teachers across the University of Toronto. And, it is what educators are striving to achieve when they simply state: “I am a teacher.”

Carol Rolheiser
Director, Centre for Teaching Support & Innovation and Professor, Curriculum, Teaching and Learning, OISE

Academic and Collaborative Technologies 

Through faculty consultations, training, resource development and service responses, Academic & Collaborative Technologies (ACT) support staff provide strategic and operational leadership on the innovative use of teaching technologies. Whether responding to a help desk request regarding U of T’s Quercus, ACT Support assists faculty, graduate students and staff to enrich the learning experiences of students at U of T.

ACT Team Highlights

University Speaks: Robust Community Engagement

During the 2016 Summer and Fall sessions, CTSI and the ACT Support team worked with Information Technology Services (ITS) to facilitate the consultation process for U of T’s new Learning Management Engine, a part of the Academic Toolbox Renewal project. During that time, CTSI helped coordinate and promote supplier demonstrations, open house and online testing sessions, and create and collect user feedback surveys. This consultation process was designed to reach and incorporate as many U of T voices – students, faculty and staff – as possible, in order to build a contemporary and integrative Portal that best suits our community.

  • 339 surveys completed
  • 100 hours of drop-in testings
  • 74.5 hours of direct community access to vendors

Community Engagement Breakdown

Percentage of total participants in the LME consultation process

  • 47.2% student participation
  • 31.8% staff participation
  • 17.4% instructor participation
  • 3% librarian participation

In a continuing partnership with Information Technology Services and Online Learning Strategies, ACT provides support for instructors teaching in online and hybrid environments to develop courses, assignments, and learning platforms. New resources this past year include Video Strategies and Is Taking An Online Course Right For Me?Accessible Learning Object DesignMotivation and Retention in Large Online Classes, as well as support for the various projects offered through the Open UToronto initiative.

The Instructional Technology Innovation Fund (ITIF) provides opportunities for technology-mediated teaching and learning projects that explore and implement promising practices at different stages of their development and implementation, and creates a pathway for projects from their initial inception to full potential.

Through ongoing consultations, Educational Technology Faculty Liaisons in CTSI work with instructors and staff in the ITIF support stream to ensure projects have the necessary resources, connections and expertise throughout the process, from application to completion.

Course Evaluations

The CTSI Course Evaluations team continues to support Divisions using U of T’s Cascaded Course Evaluation Framework and online system through ongoing renewal of resources, new communications, addressing service questions and concerns, consultations, and management and analysis of data. This past year, working with U of T’s Business Intelligence, the course evaluation team also supported the integration of course evaluation data with broader institutional data sources to inform teaching and learning across the University. As more Divisions continue to implement the Framework, the University is better able to analyze and identify teaching trends across multiple contexts.

Course Evaluations Team Highlights

evalUT

Our ongoing partnership and collaboration with eXplorance, a Canadian software company, regarding U of T’s Cascaded Course Evaluation Framework promotes U of T’s reputation as an institution committed to excellence in teaching, and provides us with an opportunity to be a leader in student evaluation of teaching at an international level.

The Course Evaluations team actively supports CTSI’s SoTL initiatives. This includes developing tip sheets for the interpretation of course evaluation data, pilot testing BluePulse (a mid-course feedback tool developed by eXplorance), providing faculty with additional tools to contribute to the assessment of teaching, and supporting teaching-related inquiry.

Instructors in Peer-2-Peer (P2P) Faculty Mentoring for Teaching Pilot used Course Evaluation Data to Inform Instructional Goals

“Working with CTSI in the Peer-2-Peer Faculty Mentoring for Teaching Pilot Program has been a tremendous honour and opportunity for personal growth. The exposure to the various models of mentoring, its application across disciplines, and the opportunity to provide and receive peer-to-peer feedback offered incredibly rich learning in an environment that was supportive for both the mentee and the mentor.”
Sharon Switzer-McIntyre, Assistant Professor, Department of Physical Therapy, Faculty of Medicine

2016-17 Course Evaluation Data

  • + 10, 500 unique faculty reports were produces
  • + 9, 800 unique courses were evaluated across 8 undergraduate divisions and 8 graduate divisions.
  • Course Evaluations have been implemented in 11 Divisions as of Winter 2017.

Full Implementation of U of T’s Cascaded Course Evaluations Framework:

  • Arts & Science (Undergraduate and Graduate)
  • Engineering (Undergraduate and Graduate)
  • Faculty of Information
  • Ontario Institute for Studies in Education
  • Social Work
  • UTM (Undergraduate and Graduate)
  • UTSC (Undergraduate and Graduate)

Partial Implementation of U of T’s Cascaded Course Evaluations Framework:

  • Dentistry (Year 2)
  • Pharmacy (Undergraduate)

Coming 2017-18:

  • Architecture
  • Dentistry (Year 3)
  • KPE
  • Medicine
  • Pharmacy (Graduate)

Data Discovery: The implementation of U of T’s Cascaded Course Evaluation Framework and online system continues to grow as our insights into teaching and learning deepen.

A chart that showcases the different types of data collected since 2012.

Programming and Communications 

Through CTSI’s programming and communications initiatives, we continue to champion the pursuit of great teaching and innovations in teaching at the University of Toronto. Through partnerships, resource development, community-building initiatives, programming that supports innovation and excellence in teaching, and our showcases of superlative practices across campuses, CTSI plays a leadership role in enhancing the culture of teaching across the institution.

Programming and Communications Team Highlights

Course Design/Redesign Institute

In 2017, CTSI responded to increased demand for our flagship event and ran two iterations of our annual 2-day Course Design/Re-design Institute, one in May and one in June. Each Institute welcomes up to 30 faculty members from across divisions and campuses, and introduces the principles of course design to tenure stream and teaching stream faculty members who are developing a new course or who would like to hone their course design skills and refresh a course they’ve already taught. Over two days, participants learn how to design or redesign a course of their choosing in order to enhance students’ learning experiences.

Faculty Mentoring for Teaching Pilot Project
As part of this evidence-based initiative, instructors committed to supporting their colleagues and working in a reciprocal mentor-coach relationship to improve teaching. Through engagement in peer observations of teaching, mid-course feedback, regular peer interactions and three CTSI training workshops, participants had the opportunity not only to work on their own teaching, but think about how these practices could be applied in their home departments. 32 faculty members (both tenure stream and teaching stream) paired up for a mentoring program focused on enhancing teaching practice.

Through stories and videos, CTSI continues to highlight the excellent work of the University of Toronto’s teaching community.

  • This year marked the official launch of Re:Think, the University of Toronto’s institutional teaching publication. With a highly successful print run and a continuing multimedia online presence, Re:Think provides a platform to showcase U of T’s exciting teaching stories.
  • This year marked the official launch of Re:Think, the University of Toronto’s institutional teaching publication. With a highly successful print run and a continuing multimedia online presence, Re:Think provides a platform to showcase U of T’s exciting teaching stories.
  • CTSI developed accessibility guidelines and templates for our resources, ensuring that our websites and guides meet accessibility standards and are user-friendly.
  • CTSI produced 22 video resources ranging in subject from interviews on curriculum mapping to effective practices in using webinar resources for online courses.

Teaching Assistants’ Training Program 

Graduate students occupy many roles at the University – students, teachers, researchers, mentors – and they must consider multiple career pathways after their degrees are complete. The Teaching Assistants’ Training Program (TATP) provides a space amidst these intersecting and sometimes competing demands so graduate students can focus their attention on teaching and learning. The TATP offers in-person (training, workshops, microteaching, consultations) and online (resources, tip sheets, videos, training modules) support for members of CUPE 3902, Unit 1, at the University of Toronto, including professional development opportunities such as special events and two certificate programs. The TATP also administers two teaching awards to acknowledge teaching excellence in teaching assistants and graduate student Course Instructors.

TATP Team Highlights

Working Toward Accessibility

One of our areas of commitment and continued growth in the TATP is working towards accessibility, including a range of programming opportunities (e.g., Creating Accessible Visual Aids, and Creating a Culture of Accessibility) and new resources on accessibility for our online academic toolkit. CTSI and the TATP actively contribute to U of T’s goal of creating an accessible and inclusive working and learning environment for all students, staff and instructors.

At U of T: The TATP collaborates with various U of T partners, including the School of Graduate Studies and the Graduate Professional Skills (GPS) program, Student Life on St. George and teaching centres on UTSC and UTM campuses, on special projects and programming to prepare graduate students as instructors and teaching assistants, and for careers beyond the classroom. (e.g., After your TAship: Transferable Skills facilitated by Kathleen Ogden, TATP UTM trainer and Michal Kasprzak, Curriculum Developer, TATP)

Across Institutions: Through the work of chairing the Teaching Assistant and Graduate Student Advancement group, a Special Interest Group of the national Society for Teaching and Learning in Higher Education (STLHE), the TATP hosted Educational Developers and Graduate Students Unite! on March 24, 2017. This professional development day brought graduate student educational developers from neighbouring universities to share and discuss programming and initiatives, including Brock University, University of Guelph, University of Waterloo, McMaster University, Western University, Ryerson University, York University, along with U of T.

Create!

Adopt approaches that foster welcoming, inclusive and accessible classroom spaces (face-to -face and online) e.g., Workshops: Developing Intercultural Competencies for Use in Culturally Diverse Classrooms; Creating a Culture of Accessibility: An Introduction to Accessible Teaching and Learning

Connect!

Meet, engage with, and learn from teachers across disciplines e.g., Brown Bag Lunch series; Micro-teaching Sessions: Presentation Skills Building and Effective Lesson Planning and Delivery

Question!

Consider and critique research on teaching and learning in order to develop a teaching philosophy and teaching practices e.g., Workshops: Bridging Pedagogical Theory & Teaching Practice: A Working Round Table on Critical Pedagogy; Reading Up: Instructional Strategies for Developing Students’ Critical Reading and Analysis

  • 1,288 total participants
  • 1,397 total attendees for job training
  • 984 total attendees for professional development
  • 48 workshop &
  • 13 microteaching sessions across all 3 campuses

2016-2017 TATP Certificate Program Enrolment

  • Teaching Fundamentals: 227 
  • Advanced University Teaching Preparation: 148 
  • 144 certificates completed!

Voices from the CTSI Network

“Working with CTSI [through the University of Toronto Teaching Fellowship] enabled me to realize a first-ever survey of faculty and internationalization initiatives in the classroom at U of T, develop a proposal to pilot a series of Global Classrooms and create an online knowledge hub that gathers resources for faculty interested in designing their own Global Classroom. One of the most important outcomes of this fellowship was realizing a university-wide, in-depth assessment of the internationalization activities faculty have developed and implemented within their classrooms, while examining existing barriers and opportunities to scale international teaching using a “Global Classrooms” pedagogy.”

Teresa Kramarz, Director, Munk One, Munk School of Public Affairs

“I’m grateful I had the opportunity to attend the 2017 CTSI Teaching & Learning Symposium. It was terrific to hear about the innovative teaching strategies being used across the University and I was able to garner new ideas from colleagues and the keynote presentation about ways in which I can improve my own teaching.”

Ashley Stirling, Associate Professor, Teaching Stream, Faculty of Kinesiology and Physical Education

“I cannot speak highly enough about how participating in the Partnering for Academic Student Success (PASS) program laid the foundation for my own personal growth in teaching and learning. CTSI introduced me to evidence-based teaching practises and included many opportunities to fine-tune my understanding and application.”

Tim Neufeldt, Instructional Librarian, Music Library

“This one day symposium is a great opportunity to take the time that is needed to reflect on one’s teaching practice. It is incredibly energizing to share ideas with like-minded educators at U of T!”

Aarthi Ashok, Associate Professor, Teaching Stream, Biological Sciences, UTSC

“I took part in [the Peer-2-Peer Faculty Mentoring for Teaching] pilot project designed to facilitate a structured mentorship environment around the teaching endeavour. Being a mentor-coach in this pilot project allowed me to solidify a number of pedagogical practices as well as learn from a peer in a discipline unrelated to my field.”

Johann Bayer, Associate Professor, Teaching Stream, Physics and Astrophysics, UTSC

“Working with CTSI in the Peer-2-Peer Faculty Mentoring for Teaching Pilot Program has been a tremendous honour and opportunity for personal growth. The exposure to the various models of mentoring, their application across disciplines, and the opportunity to provide and receive peer-to-peer feedback offered incredibly rich learning in an environment that was supportive for both the mentee and the mentor.”

Sharon Switzer-McIntyre, Assistant Professor, Department of Physical Therapy, Faculty of Medicine

“Seeking advice on improving my teaching could have compounded my already difficult feelings, but [the CTSI staff] made it a very satisfying experience–full of optimism and hope. Being able to take a positive action to grow in my teaching has been very rewarding and re-energizing. I feel so much clearer and confident now about my own on-going professional development.”

Veronica Ellis, Instructor, Department of Curriculum, Teaching & Learning, OISE

CTSI designed and delivered an Introduction to Blackboard workshop for the Genetic Counselling Program that was extremely well received. Armed with an enhanced understanding of the functionalities of Blackboard, course coordinators are excited to create online activities/material for a more engaged and collaborative learning experience for our students.”

Riyana Babul-Hirij, Associate Professor, Department of Molecular Genetics

“I came to the [Course Design/Redesign] Institute with a new course, a joint grad/undergrad seminar on Queer and Trans Oral History. The Institute provided me with a range of tools, from concept maps to assessment design, to help me design my course in a more intentional, structurally cohesive manner. I came away with an understanding of the tremendous support that CTSI offers for my ongoing pedagogical efforts and experimentations. As a result, I feel much less “alone” on the pedagogical side of my work, and look forward to future opportunities to collaborate with CTSI on becoming a more skillful instructor.”

Elspeth Brown, Associate Professor Historical Studies, UTM

“I [attended the Course Redesign/Design Institute] to learn more about how I can successfully modify this course that I have taught many times face-to-face into a new format. However, I have learned much more than just the transformation of one course. In fact, I am using many of the ideas to rethink the design of other courses that I am teaching.”

Gerhard Trippen, Assistant Professor, Teaching Stream, Management, UTM

“Attending CTSI events, I always benefit from the cross-disciplinary, cross-divisional sharing of excellent teaching in support of student learning. The Course Design/Redesign Institute was no exception. It was extremely helpful to focus on intentionality at the outset of designing a new graduate course. Working with colleagues and “learning out loud” together helped to clarify my goals and learning outcomes.”

Kathy Broad, Associate Professor, Teaching Stream, Curriculum, Teaching and Learning, OISE

“I benefitted from the welcoming approach, deep engagement, and pedagogical insight Carol Rolheiser and Gregory Hum at the CTSI provided me when I was putting together my teaching dossier for promotion. Their feedback enabled me to prepare a dossier that adequately represented my pedagogical commitment and accomplishments. Most importantly, the critical, reflective aspects of our exchange helped me resolve issues that had troubled me for many years. For this unexpected bonus, I’m sincerely grateful!”

Ping-Chun Hsiung, Professor, Sociology, UTSC

Celebrating Teaching 

CTSI continues to coordinate submissions for institutional, national and international teaching awards and support faculty members and divisions in preparing teaching dossiers for submission. Through the development this past year of an aligned teaching awards process in collaboration with the Office of the Vice-Provost, Innovations in Undergraduate Education, we engaged with the broader community to increase awareness and celebration of teaching awards.

In 2016-17, CTSI provided significant leadership and support in the compilation of dossiers for institutional and external teaching awards. University of Toronto faculty members (see below) were recipients of both the 3M National Teaching Fellowship and the Ontario Confederation of University Faculty Associations (OCUFA) Teaching Award.

President's Teaching Award

Michelle French
Department of Physiology, Faculty of Medicine

Njoki Wane
Department of Social Justice Education, Ontario Institute for Studies in Education

Teresa Kramarz
Munk School of Global Affairs

Jonathan Rose
Edward S. Rogers Sr. Department of Electrical and Computer Engineering

Greg Evans
Department of Chemical Engineering & Applied Chemistry

Sanja Hinic-Frlog, Department of Biology, University of Toronto Mississauga

Dawn Kilkenny, Institute of Biomaterials & Biomedical Engineering

David Roberts, Innis College Urban Studies Program

Ashley Stirling, Faculty of Kinesiology & Physical Education

Academic Advisory Committee

September 2016 marked the initiation of the CTSI Academic Advisory Committee. Its function serves to not only facilitate the measured growth of CTSI as a unit, but more broadly advance the University’s institutionally supported pedagogical goals by coordinating alignment, resource sharing and synergies across the broader university community.

2016-2017 Academic Advisory Committee

Aarthi Ashok, Associate Professor, Teaching Stream, Biological Sciences, UTSC

Megan Burnett, Associate Director, CTSI

Sandy Carpenter, Teaching Assistants’ Training Program Coordinator

Andrew Dicks, Associate Professor, Teaching Stream, Chemistry

Indigo Esmonde, Associate Professor, Department of Curriculum, Teaching and Learning, OISE

Greg Evans, Professor, Dept. of Chemical Engineering and Applied Chemistry

Audrey Fried, Special Projects Officer, Vice-Provost, Faculty & Academic Life

Julie Hannaford, Deputy Chief Librarian

Will Heikoop, Online Learning Coordinator, Online Learning Strategies

Nancy Johnston, Associate Director, Curriculum and Student Support, Centre for Teaching and Learning, UTSC

June Larkin, Associate Professor, Teaching Stream, Equity Studies and Women & Gender Studies Institute

Karen Leslie, Director of the Centre for Faculty Development, Faculty of Medicine

Susan McCahan, Vice-Provost, Innovations in Undergraduate Education

Suzanne Stevenson, Vice Dean, Teaching and Learning, Faculty of Arts & Science

Tyler Tokaryk, Director, The Robert Gillespie Academic Skills Centre, UTM

Elizabeth Smyth, Vice Dean (Programs), School of Graduate Studies

Carol Rolheiser, Director, CTSI

Powerful Assessment at U of T: Contributions to an International Online Resource

As noted in last year’s Annual Report, CTSI hosted Geoff Scott, Emeritus Professor, Western Sydney University and Australian National Teaching Fellow on February 1, 2016. CTSI arranged a full day of presentations at CTSI, including a CTSI staff meeting, lunchtime talk, afternoon workshop, and a videotaped interview with Carol Rolheiser. Over this past year CTSI’s video production and U of T assessment examples have now been included in an international digital resource site for powerful assessment. The FLIPCurric (http:// flipcurric.edu.au/) currently has 6900 users around the world and includes a range of powerful assessment examples from U of T instructors. The video is also hosted on CTSI’s YouTube channel: https://www.youtube.com/watch?v=KL6Ki3eUZAk

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