Quercus Notifications

Customizing Notifications

Instructions on how to adjust notification preferences  are the same for students, instructors, and course staff.

For a more in-depth understanding of notifications and their triggers, please refer to the Canvas Notifications PDF .

Student Responsibility and Course Communications

All of Quercus’ correspondence is sent to a university-issued e-mail address; this is university policy . Due to this policy, in order to receive email from Quercus, students must update ACORN , U of T’s student information service, with their official university-issued e-mail address.

While the policy does not preclude forwarding University e-mails to an external provider such as Gmail, Hotmail etc., this is not recommended. Forwarding is appreciably less reliable than direct delivery, and special attention should be paid to the section of the policy that states:

“Students have the right to forward their University issued electronic mail account to another electronic mail service provider address but remain responsible for ensuring that all University electronic message communication sent to the official University-issued account is received and read.”

All communication via Quercus is sent to an university-issued email address by default, as defined in ACORN , U of T’s student information service. Users have the ability to customize their notification preferences and contact methods, however it is university policy  that students are responsible for receiving and reading messages in their institutional email account. From the policy:

“Students have the right to forward their University issued electronic mail account to another electronic mail service provider address but remain responsible for ensuring that all University electronic message communication sent to the official University-issued account is received and read.”

Additional Contact Methods

It is always recommended to set the institutional University of Toronto email address as the main, default address. However, users have the option of adding additional email address or install the Canvas Student Mobile App . These instructions are the same for students, instructors, and course staff.